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Privacy Policy

Effective Date: May 22, 2026

This Privacy Policy describes how Diamond Ridge Contractors (“Company,” “we,” “our,” or “us”), operated by Diamond Ridge Development Group L.L.C., collects, uses, stores, discloses, and protects information obtained through this website.

By using this website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information you voluntarily provide through:

  • Contact forms

  • Quote requests

  • File uploads

  • Chatbot interactions

  • Email communications

  • Phone inquiries

  • Website analytics tools

Information collected may include:

  • Name

  • Email address

  • Phone number

  • Company name

  • Project details

  • Uploaded files, plans, drawings, or images

  • Property information

  • Communication preferences

  • Any other information voluntarily submitted

We may also automatically collect certain technical information, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Referral source

  • Website activity

  • Pages visited

  • Session duration

  • Approximate geographic location

  • Cookies and tracking identifiers

2. How We Use Information

We may use collected information to:

  • Respond to inquiries

  • Provide estimates or proposals

  • Evaluate potential projects

  • Communicate regarding services

  • Improve website functionality

  • Analyze website performance

  • Maintain website security

  • Deliver marketing communications

  • Monitor chatbot and AI system performance

  • Comply with legal obligations

  • Protect our legal rights and business interests

3. AI & Automated Systems

This website may utilize artificial intelligence systems, automation tools, chatbots, analytics software, and machine-assisted communication technologies.

Information submitted through forms or chatbot interactions may be processed using automated systems for purposes such as:

  • Inquiry routing

  • Lead qualification

  • Communication assistance

  • Customer support

  • Internal operational efficiency

  • Marketing analysis

Users should avoid submitting sensitive confidential information through website forms or chat systems unless specifically requested through secure channels.

4. Cookies & Tracking Technologies

We may use:

  • Cookies

  • Pixels

  • Analytics tools

  • Conversion tracking technologies

  • Session identifiers

  • Advertising platform tracking tools

These technologies help us:

  • Understand user behavior

  • Improve website performance

  • Measure advertising effectiveness

  • Analyze traffic sources

  • Optimize marketing campaigns

  • Personalize website experiences

Third-party platforms that may place tracking technologies include, but are not limited to:

  • Google Analytics

  • Google Ads

  • Meta/Facebook

  • LinkedIn

  • CRM or marketing automation platforms

  • Chatbot providers

You may adjust browser settings to refuse cookies; however, portions of the website may not function properly if cookies are disabled.

By submitting your contact information, you consent to receive communications from Diamond Ridge Development Group L.L.C., including:

  • Service-related communications

  • Proposal discussions

  • Scheduling communications

  • Follow-ups

  • Marketing emails

  • Promotional content

You may unsubscribe from marketing communications at any time using the unsubscribe link provided in emails or by contacting us directly.

We do not sell your personal information to third parties for independent marketing purposes.

5. Email Communications & Marketing

Users may voluntarily upload documents and materials including:

  • Plans

  • Drawings

  • Photos

  • Specifications

  • Project documents

  • Measurements

Uploaded content may be retained, reviewed, copied internally, analyzed, or shared with relevant subcontractors, consultants, vendors, software providers, or project stakeholders solely for legitimate business purposes related to evaluating or performing requested services.

While reasonable safeguards are used, no method of electronic transmission or storage is completely secure.

Users should avoid uploading highly sensitive confidential information unless appropriate secure arrangements have been made separately.

6. User Uploaded Files & Project Information

We may share information with:

  • Employees

  • Contractors

  • Subcontractors

  • Service providers

  • Hosting providers

  • Marketing platforms

  • CRM systems

  • Analytics providers

  • Legal advisors

  • Government authorities when legally required

Information is shared only as reasonably necessary for business operations, legal compliance, marketing, project evaluation, or service delivery.

We may also disclose information if necessary to:

  • Protect legal rights

  • Prevent fraud

  • Enforce agreements

  • Address security concerns

  • Respond to lawful requests

7. Sharing of Information

We retain information for as long as reasonably necessary to:

  • Conduct business operations

  • Maintain records

  • Resolve disputes

  • Enforce agreements

  • Meet legal obligations

  • Improve services

Retention periods may vary depending on the nature of the information and applicable legal requirements.

8. Data Retention

We implement reasonable administrative, technical, and organizational safeguards intended to help protect information from unauthorized access, misuse, disclosure, or destruction.

However, no website, platform, server, or transmission method can be guaranteed fully secure. Users submit information at their own risk.

9. Data Security

This website may contain links to third-party websites, embedded content, software tools, maps, scheduling services, or external platforms.

We are not responsible for:

  • Third-party privacy practices

  • External website content

  • Third-party security

  • External data handling policies

Users should review the privacy policies of any third-party services they access.

10. Third-Party Services & External Links

This website is not directed toward individuals under the age of 18.

We do not knowingly collect personal information from minors. If we become aware that information from a minor has been collected, we reserve the right to delete it.

11. Children’s Privacy

This website may not respond to browser “Do Not Track” requests or signals due to varying industry standards and technology limitations.

12. Do Not Track Signals

Depending on your jurisdiction, you may have certain rights regarding your personal information, including rights to:

  • Request access to collected information

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Request limitations on data processing where applicable

These rights may be subject to exceptions, verification requirements, and legal limitations.

To make a privacy-related request, contact the Company using the information below.

13. California & Other Privacy Rights

We reserve the right to modify or update this Privacy Policy at any time without prior notice.

Changes become effective immediately upon posting to the website. Continued use of the website constitutes acceptance of revised terms.

14. Changes to This Privacy Policy

Diamond Ridge Development Group L.L.C.
Utah, United States

For questions regarding this Privacy Policy or privacy-related requests, please contact the Company through the contact information provided on the website.

15. Contact Information

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